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Atrium Health Wake Forest Baptist

Primary Care • Winston-Salem, NC

★★★★★4.9/541 reviews across 2 platforms

Ratings by platform

  • Novant Health provider profiles: 4.9/5 (35 reviews)
  • The Children's Clinic of Winston-Salem website: 5.0/5 (6 reviews)

What patients say

Patients praise

  • Providers described as caring, attentive, and professional
  • Staff often praised for being friendly and helpful in specific interactions
  • Appreciation for thorough explanations and being listened to during appointments
  • Some practices noted for ease of scheduling or providing personalized, holistic care

Common complaints

  • Difficulty scheduling timely appointments or long wait times for sick visits
  • Poor communication regarding prescriptions, medical history, or insurance/billing issues
  • Reports of staff being perceived as dismissive, condescending, or unknowledgeable
  • Concerns regarding billing practices or perceived excessive charges

In patients' words

"With the departure of Dr. Massary, it is now almost impossible to get in to see a provider in less than 2 months."

— Localitybiz review of Atrium Health Wake Forest Baptist Family Medicine

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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