Primary Care | Internal, Family and Pediatric Medicine
Primary Care • Winston-Salem, NC
Ratings by platform
- Novant Health provider profiles: 4.9/5 stars (Varies by provider (35-484 ratings))
- Birdeye (Atrium Health Primary Care One Health): 4.5/5 stars (57 reviews)
- The Children's Clinic of Winston-Salem website: 5.0/5 stars (6 ratings)
- Birdeye (Novant Health Gateway Family Medicine): 4.4/5 stars (275 reviews)
What patients say
Patients praise
- Providers described as caring, attentive, and professional
- Staff often praised for being friendly and helpful in specific interactions
- Appreciation for thorough explanations and being listened to during appointments
- Some practices noted for ease of scheduling or providing personalized, holistic care
Common complaints
- Difficulty scheduling timely appointments or long wait times for sick visits
- Poor communication regarding prescriptions, medical history, or insurance/billing issues
- Reports of staff being perceived as dismissive, condescending, or unknowledgeable
- Concerns regarding billing practices or perceived excessive charges
In patients' words
"I love my doctor, she's the best and makes me feel like a person with health care needs, not a wallet"
— Novant Health patient review"With the departure of Dr. Massary, it is now almost impossible to get in to see a provider in less than 2 months."
— Localitybiz review of Atrium Health Wake Forest Baptist Family Medicine"Dr. Brown and her team are truly amazing. We walk into the clinic and they instantly make us feel welcome. The individualized care provided is something that is hard to find in larger practices"
— The Children's Clinic of Winston-Salem patient reviewMore clinics in Winston-Salem
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