Dentist in Winston Salem
Dental • Winston-Salem, NC
Ratings by platform
- WebMD: 5.0/5 (1,067 reviews)
- Birdeye: 5.0/5 (432 reviews)
- Healthgrades: 4.8/5 (251 reviews)
- Demandforce: 5/5 (1,966 reviews)
- Birdeye: 4.9/5 (1,069 reviews)
- Birdeye: 4.4/5 (589 reviews)
What patients say
Patients praise
- Courteous, professional, and knowledgeable staff
- Effective communication and clear explanation of procedures
- Comfortable environment for patients with dental anxiety
- Quick and efficient service for emergency issues
- High likelihood of patient recommendations
Common complaints
- Long wait times for appointments and while in the office
- Issues with billing transparency and insurance coverage verification
- Difficulty scheduling or frequent cancellations due to staff shortages/availability
- Poor customer service, including perceived rude or unprofessional staff communication
- Concerns regarding post-procedure care and follow-up communication
In patients' words
"I have extreme anxiety about going to the dentist... Dr. Wheeler and his staff are so kind, helpful, and patient with me whenever I am there."
— Patient review for Wheeler Family Dentistry"I was scheduled for a cleaning, and waited in the chair for 2hrs before the dentist even came in to speak with me. My portion of the bill changed several times."
— Patient review for Ideal Dental Winston-Salem"First time I called in 2022, I had great service... Ever since then it has been down hill. Had an appointment in April that got cancelled... Called multiple times after to schedule an appointment and never an answer."
— Patient review for Friendly Dental Group of Winston-SalemMore clinics in Winston-Salem
CarolinasDentist
Patients praise: High overall star ratings (often cited as 4.9/5) · Staff praised for being friendly, professional, and knowledgeable.
Cleveland Avenue Dental Center
Patients praise: Affordable care with sliding fee scale options for uninsured patients · Compassionate and caring dental providers reported by some patients.
Atrium Health Wake Forest Baptist
Patients praise: Exceptional and compassionate bedside manner from highly-rated physicians · Efficient office operations with minimal wait times in many practices.
Atrium Health Wake Forest Baptist
Patients praise: compassionate and personalized care · providers who listen well and do not rush appointments.
Orthopaedics and Sports Medicine - Stratford
Patients praise: knowledgeable and skillful care · compassionate and friendly staff.
OrthoCarolina
Patients praise: professional and knowledgeable medical care · compassionate and empathetic bedside manner.
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