Occupational Medicine Winston East | Atrium Health Wake Forest ...
Occupational Health • Winston-Salem, NC
Ratings by platform
- ComplaintsBoard: 1.0 out of 5 stars (7 patient reviews and 10 complaints)
- Better Business Bureau (BBB): N/A (45 total complaints over 3 years) (45 complaints in the last 3 years)
What patients say
Patients praise
- professional and attentive staff
- clear explanations and gentle treatment from doctors and nurses
- efficient prescription processing
Common complaints
- long wait times for appointments and clinical services
- billing issues including unexpected charges and billing for services not performed or coded incorrectly
- dissatisfaction with the administrative process for complaint resolution
In patients' words
"Friendly, helpful personnel who genuinely listen to patients’ concerns. Efficient doctors and nurses providing clear explanations and gentle treatment."
— Wheree (general Atrium Health Occupational Medicine reviews)"Several users expressed frustration over long wait times—up to two hours—which detracted from their experience despite quality service at the facility."
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