Occupational Medicine in Hillcrest | Novant Health Charlotte
Occupational Health • Winston-Salem, NC
Ratings by platform
- Birdeye (aggregating Google reviews): 3.1 out of 5 stars (145 reviews)
- Trucker Guide / OnMend: 2.2 out of 5 stars (81-88 reviews)
What patients say
Patients praise
- Professional and knowledgeable medical providers and nurses
- Clear and concise instructions during visits
- Appreciation for polite and respectful staff members in specific interactions
Common complaints
- Long wait times for services like drug tests and physicals
- Rudeness or unprofessional behavior from front desk staff
- Discrepancies between posted hours and actual availability
- Difficulty reaching the clinic via phone
- Frustration with administrative processes and communication
In patients' words
"Heather and company were attentive, polite and respectful. The entire interaction was absolutely wonderful. From the moment you walk in at the front desk, until the moment you leave... each instruction was clear, and concise."
— Birdeye (Review)"After calling to verify they were open and providing service for pre employment drug test I went to the office to find them closed. After waiting 50+ minutes in the cold, I was told they could not do any pre employment drug tests..."
— Trucker Guide (Review)"Lady at the front is very very rude, was rude to multiple people including me when I was inside. It took forever to take a drug test..."
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