ConvenientMD
Urgent Care • Windham, CT
Ratings by platform
- Birdeye: 4.3/5 (1,281 reviews)
- Solv Health: 1.4/5 (12 reviews)
- Apple Maps: 2.6/5 (91 reviews)
What patients say
Patients praise
- Convenient location and walk-in accessibility
- Clean facilities
- Some patients report professional and thorough care from specific staff members
Common complaints
- Long wait times and inefficient booking/reservation systems
- Billing disputes and questionable billing practices
- Negative staff interactions or lack of bedside manner
- Issues with prescription handling and follow-up communication
In patients' words
"Waited an hour and a half just to see a doctor... extremely annoyed with service. Saying the service is fast is false advertisement."
— Birdeye Review"My care during the visit was great. However I received a message to call so they could change the antibiotic..."
— Apple Maps Review"ConvenientMD still billed everyone for individual office visits and claims this is standard practice. Very shady billing practices."
— WebMD ReviewMore clinics in Windham
Urgent Care in Willimantic, CT| Hartford Healthcare
Patients praise: professional, kind, and caring staff · efficient and sensitive care once seen.
Windham Hospital
Patients praise: Professional and kind staff guidance · Effective treatment for minor issues during low-volume periods.
OBGYN Group of Eastern Connecticut
Patients praise: Friendly, efficient, and professional staff · Knowledgeable, compassionate, and attentive providers.
Heart & Vascular Institute at Windham Hospital
Patients praise: High patient satisfaction scores for cardiology and elective outpatient surgery (up to 4.9/5 in some internal surveys) · Providers described as thorough, caring, and clear in their explanations of complex cardiac conditions.
The Ayer Neuroscience Institute at Windham Hospital
Patients praise: high star ratings for individual providers (typically 4.4 to 5.0 out of 5) · collaborative, multi-specialist approach to treatment planning.
Orthopaedic Associates of Maine
Patients praise: Knowledgeable and professional staff, therapists, and physicians · Friendly, warm, and caring atmosphere for patients.
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