Orthopedics | Windham Hospital
Orthopedics • Windham, CT
What patients say
Patients praise
- Five-star recipient for total knee and hip replacements from Healthgrades
- Recognized as a Blue Distinction Center for total hip and total knee replacement
- Recipient of Patient Safety Excellence Award for reducing surgical complications
- Instances of personalized, caring service from specific medical staff reported by patients
Common complaints
- Complaints regarding incorrect diagnoses and failure to listen to patient concerns
- Criticism of office staff regarding rude behavior and poor scheduling/cancellation practices
- Concerns about billing practices (e.g., complex charge codes)
- Staffing concerns (e.g., high patient-to-nurse ratios)
- Dissatisfaction with physical therapy environment and parking accessibility
In patients' words
"Ended up extremely ill, for much longer than necessary, due to an incorrect diagnosis and a complete refusal to listen to the patient."
— Healthgrades patient reviewMore clinics in Windham
Orthopaedic Associates of Maine
Patients praise: Knowledgeable and professional staff, therapists, and physicians · Friendly, warm, and caring atmosphere for patients.
Urgent Care in Willimantic, CT| Hartford Healthcare
Patients praise: professional, kind, and caring staff · efficient and sensitive care once seen.
OBGYN Group of Eastern Connecticut
Patients praise: Friendly, efficient, and professional staff · Knowledgeable, compassionate, and attentive providers.
Heart & Vascular Institute at Windham Hospital
Patients praise: High patient satisfaction scores for cardiology and elective outpatient surgery (up to 4.9/5 in some internal surveys) · Providers described as thorough, caring, and clear in their explanations of complex cardiac conditions.
The Ayer Neuroscience Institute at Windham Hospital
Patients praise: high star ratings for individual providers (typically 4.4 to 5.0 out of 5) · collaborative, multi-specialist approach to treatment planning.
Locations | Women's Health Connecticut
Patients praise: Physicians and providers are often praised for being attentive, knowledgeable, kind, and compassionate · Many patients feel heard, respected, and comfortable during their visits.
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