Hartford HealthCare Medical Group Primary Care - Willimantic
Family Medicine • Windham, CT
Ratings by platform
- Vivian Health (Windham Hospital): 3.3 out of 5 stars (7 reviews)
- Facebook (Windham Hospital): 68% recommend (308 reviews)
What patients say
Patients praise
- High overall satisfaction ratings from standardized patient experience surveys, including high marks for provider communication and respect
- General ease of access to routine care as reported in system-wide patient surveys
- Positive feedback for individual providers within the medical group system
Common complaints
- Reports of high patient-to-provider ratios in the emergency department
- Dissatisfaction with emergency department wait times and perceived lack of attention for non-critical conditions
- Isolated complaints regarding perceived rudeness or dismissive attitudes from staff and clinicians
- Concerns about diagnostic accuracy and follow-up care in emergency settings
In patients' words
"Each time a different doctor and each time either something was done wrong or they gave such an annoyed, your bothering me attitude!!! Never never never again will I go to that hospital."
— OpenGovNY Review of Windham Hospital"95.6% of Hartford Healthcare Medical Group, Inc’s respondents in 2019 gave a positive overall rating of 7 through 10. Of note, a rating of 10 was given by 53.3% of patients."
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