Family & Primary Care | windhamhospital.org | Willimantic, CT
Family Medicine • Windham, CT
Ratings by platform
- Vivian Health: 3.3 out of 5 stars (7 reviews)
- OpenGovNY: 2.8 out of 5 stars
- MedicalRecords.com: 2.9 out of 5 stars (40 reviews)
What patients say
Patients praise
- High scores in elective outpatient surgery patient experience surveys
- Some patients report excellent, fast, and comfortable care from specific staff and units
- Earned a Leapfrog Top Hospital Award for quality and safety in 2025
Common complaints
- Reports of rude, dismissive, or insensitive behavior from medical staff
- Complaints regarding long wait times and lack of communication in the Emergency Department
- Patient concerns over misdiagnosis and medication errors
- Frustration with administrative processes, such as the handling of medical records
In patients' words
"This hospital is terrible!!! I have been three times and never again... the doctor was extremely rude and treated us like a bother!!"
— OpenGovNY Review"While I was hospitalized I was treated exceptionally well by all staff and my diagnosis and treatment was fantastic and speedy; I can honestly say everyone gave their all to make my stay comfortable."
— MedicalRecords.com Review"This is one of the best hospitals I've ever been to. Everyone one from the ER, OR, ICU and staff on the 4th floor were the greatest."
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