Primary Care Providers - Premier Medical - Serving Central Florida
Primary Care • White Springs, FL
Ratings by platform
- Birdeye: 2.1/5 stars (22 reviews)
- BestProsInTown: Mixed ratings overall (83 reviews)
What patients say
Patients praise
- Many patients find the physicians and medical providers to be competent, professional, and knowledgeable
- Appreciation for the comprehensive healthcare options and in-house services available during visits
- Some staff members are noted as kind and helpful by individual patients despite broader concerns with office operations
Common complaints
- Significant administrative and operational inefficiencies, particularly regarding the billing department and insurance coordination
- Reports of unprofessional or unhelpful front desk and support staff, including difficulties with phone communication and appointment scheduling
- Issues with referral processing, where referrals are reportedly not sent or lost, causing delays in care
- Frustration regarding requests for specific provider types not being honored
In patients' words
"The doctors are fine and competent, but the administrative side is a complete train wreck. Calls are ignored, appointments are mishandled, and referrals mysteriously never sent."
— Birdeye Review of Premier Medical Associates"Premier Medical Associates is the epitome of incompetence and disregard for patient requests. ... If you value basic competence, respect for your preferences, and even the slightest level of professionalism, go somewhere else."
— Vitals Review of Premier Medical AssociatesMore clinics in White Springs
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