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Northwell Health Primary Care at Westport

Primary CareWestport, CT

★★★★★4.9/5361 reviews across 3 platforms

Ratings by platform

  • Northwell Health ProviderMatch: 4.9/5 stars across 186 ratings for Family Medicine providers (186 ratings, 12 reviews)
  • Northwell Health ProviderMatch: 5.0/5 stars across 171 ratings for Internal Medicine providers (171 ratings, 12 reviews)
  • Birdeye: 3.3/5 stars (4 reviews)

What patients say

Patients praise

  • High physician attentiveness and listening skills
  • Thorough and clear explanations of health issues/treatments
  • Compassionate bedside manner
  • Personalized care and follow-up (including phone calls)
  • Easy to schedule appointments with specific providers

Common complaints

  • Difficulty reaching office by phone
  • Unresponsiveness/delays in communication
  • Issues with telehealth technical setup
  • Scheduling/appointment flexibility problems

In patients' words

"Dr Pinto is the best doctor I have every had care for me. He is cheerful, understanding, and takes his time to listen. He explains and informs me and by doing so empowers me to take control of my health and we work as partners to keep me healthy."

Northwell Health ProviderMatch review for Dr. Mario A. Pinto

"Fabulous listener, addresses all of patient’s concerns with action and clear information, Superb medical knowledge and application. Kind and encouraging."

Northwell Health ProviderMatch review for Dr. Stephen H. Strong

"Between not returning calls on multiple occasions, not sending telehealth links (as promised during patient pre-check), and waiting until after a scheduled appointment time comes and goes to ask if I can switch my appointment is unacceptable."

Birdeye review for Primary Care Westport office

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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