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Northeast Medical Group Cardiac Specialists

Cardiology • Westport, CT

★★★★★4.9/523,112 reviews across 2 platforms

Ratings by platform

  • Birdeye: 5.0/5 (112 reviews)
  • rater8: 4.88/5 (23,000 reviews)

What patients say

Patients praise

  • expert and knowledgeable physicians
  • compassionate and caring bedside manner
  • thorough examinations
  • well-run and responsive office operations

Common complaints

  • reports of disorganized office operations
  • complaints about disrespectful or dismissive staff/physicians
  • difficulties with appointment scheduling and communications

In patients' words

"Dr. Lai is amazing!! His credentials are impeccable, his examination was thorough, his 'bedside manner' cordial and sensitive, and his concern for his patient's well-being was exceptional."

— Patient review on drracheleidelman.com

"Disorganized and disrespectful. The kind of place to confirm a surgery on Friday, and then when you show up on Tuesday they tell you it’s canceled."

— Patient review on localitybiz.com

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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