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Northeast Medical Group Family Medicine

Primary Care • Westport, CT

★★★★★4.9/5186 reviews across 1 platform

Ratings by platform

  • Nuvance Health / Yale New Haven Health provider portal: 4.9/5 (186 reviews)

What patients say

Patients praise

  • Highly rated individual providers, specifically Dr. Kyle B. Custis
  • Praised for bedside manner, listening, and thoroughness of care
  • Recognized as a leading practice in Fairfield County (2024 Daily Voice Readers' Choice Award)

Common complaints

  • Reports of being rushed during appointments
  • Perceived lack of courtesy from administrative/reception staff
  • Concerns regarding administrative organization and scheduling reliability

In patients' words

"Very kind , intelligent and listens & cares Took the time for me to ask questions and feel comfortable"

— Nuvance Health / Yale New Haven Health patient review for Dr. Kyle B. Custis

"I feel better care could have been given at a veterinarian. The doctor rushed me out of her office on my first visit which felt so uncomfortable. The receptionist was about as pleasant as a mortuary."

— LocalityBiz user review (general Northeast Medical Group feedback)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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