St. Vincent's Medical Center | Behavioral Health Network | CT
Behavioral Health • Westport, CT
Ratings by platform
- Birdeye: 2.6 out of 5 stars (15 reviews)
What patients say
Patients praise
- some patients reported life-changing, positive experiences and effective recovery support
- praise for specific nurses, therapists, and counselors for being helpful and caring
- appreciation for therapeutic programs such as art therapy
Common complaints
- reports of unprofessional or unhelpful staff and management
- concerns regarding patient safety, facility cleanliness, and room management (e.g., roommate issues)
- difficulties with communication, including unreturned phone calls to family members
- claims that the facility is primarily focused on profit over patient care
- reports of inadequate psychiatric or medical follow-through for specific conditions like insomnia or suicidal ideation
In patients' words
"This place is a joke it's a warehouse to make Money, The staff does not listen is not helpful does not render aid it's a horrible place do not send anybody there."
— FindRehabCenters.org"This place doesn't deserve all these negative reviews. If you go there focused on yourself and bettering your mindset, you will find improvement. Just don't be rude to the staff and follow the schedules. The nurses really do care."
— LocalityBiz"The dr was kind. but the staff was terrible. mismanaged and lost my clothes twice and blamed me. they new my story and put me with a guy who i caught masterbating when i was trying to sleep."
— BirdeyeMore clinics in Westport
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