Westport Urgent Behavioral Health Assessments
Behavioral Health • Westport, CT
Ratings by platform
- Birdeye (Hartford HealthCare Medical Group St. Vincent's Behavioral Health): 2.6/5 (15 reviews)
- Birdeye (St. Vincent's Behavioral Health): 2.1/5 (35 reviews)
What patients say
Patients praise
- Reports of life-changing care and positive outcomes for some patients
- Mentions of specific doctors and staff members being kind, gentle, and caring
- Satisfaction with the safety and comfort provided in certain units
Common complaints
- Negative experiences with staff, including reports of rude, immature, or aggressive behavior
- Complaints regarding perceived lack of trauma-informed care and dismissiveness of patient concerns
- Reports of stereotyping patients based on demographics such as age, gender, or race
- Frustration with the admission process and perceived lack of genuine support for mental health crises
In patients' words
"The dr was kind. but the staff was terrible. mismanaged and lost my clothes twice and blamed me. ... "the kind" dr laughed when i told him i felt uncomfortable and the vitals woman aggressively told me i wasn't getting a new room..."
— Birdeye - Hartford HealthCare Medical Group St. Vincent's Behavioral Health Review"Do not go here for therapy. It caused me further trauma. I received care that was not trauma informed at all... One time when I was talking to her she said to me 'is this helping you?' which was beyond disrespectful."
— Birdeye - St. Vincent's Behavioral Health Review"This place changed my life I still am thankful for doctor Germaine n doctor Lorraine love you guys Somone give them raises..."
— Birdeye - Hartford HealthCare Medical Group St. Vincent's Behavioral Health ReviewMore clinics in Westport
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