Rocky Mountain Gastroenterology in Westminster, CO
Gastroenterology • Westminster, CO
Ratings by platform
- Trustpilot: 3.2/5 stars (1 review)
- Yelp/MapQuest aggregate: 1.5/5 stars (Lakewood location example) (9 reviews)
- Better Business Bureau (BBB): Not accredited (F rating implied by unresolved complaints) (2 complaints)
What patients say
Patients praise
- High satisfaction with individual medical providers and clinical staff
- Some patients report positive experiences with the actual procedure and medical care received
- Efficient care once inside the examination room
Common complaints
- Poor administrative and billing experiences
- Difficulty reaching the office via phone or portal messaging
- Lack of communication and follow-up regarding appointments and authorizations
- Perceived impersonal 'cattle call' approach to patient care
- Unresolved billing disputes
In patients' words
"The doctor, Dr. Korson was excellent. The nurse who took me to the back and prepped me for the procedure was extra super excellent... The corporate admin, scheduling, management and billing ARE HORRIBLE."
— Trustpilot review"When GREEDY NONSENSE wins over common sense ---I arrived for my procedure, checked in, and was immediately told I had to pay $1,700 upfront."
— Better Business Bureau (BBB) complaint"Worst communication I have ever had with a healthcare office. No one calls back, no one cares."
— Yelp reviewMore clinics in Westminster
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