Orthopaedic & Spine Center of the Rockies
Sports Medicine • Westminster, CO
What patients say
Patients praise
- Competent and professional surgical care
- Positive bedside manner from specific providers
- Effective pain relief treatments like cortisone shots
- Welcoming office staff at some locations
Common complaints
- Difficulty reaching staff by phone or getting return calls
- Frustrations with billing and insurance claim management
- Perception of being rushed or dismissed by providers
- Administrative disorganization and scheduling errors
In patients' words
"They do not return phone calls. I have been trying to get a hold of someone on Dr Castro's team for 8 days because the injection they sent me in for did not work."
— Birdeye review for Orthopedic Centers of Colorado - Westminster"The billing office needs a new manager... my work denied the claim leaving my insurance to pay and me with over a grand... the billing manager called me to say, PAY UP NOW!!"
— Birdeye review for Cornerstone Orthopaedics & Sports Medicine"Dr. Ciccone was excellent performing the repair and being interested and involved in my recovery and rehabilitation... the office staff is competent and friendly and waiting times have been very reasonable."
— Birdeye review for Orthopedic Centers of Colorado - WestminsterMore clinics in Westminster
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Patients praise: Exceptional and professional care from specific physicians · Helpful and attentive medical staff and support teams.
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