Westfield Outpatient Center
Pulmonology • Westfield, MA
Ratings by platform
- Solv (MedExpress Urgent Care, Westfield): 1.8/5 (5)
- MerchantCircle (Westfield Surgical Center, Allentown, PA): 5/5 (2)
What patients say
Patients praise
- Personable and knowledgeable doctors
- Compassionate nursing care
- Efficient, smaller facility environment compared to large hospitals
- Convenient "one-stop" location for services
Common complaints
- Rude or unhelpful staff
- Poor bedside manner
- Difficulty with diagnostic procedures or insurance clearance
- Long wait times despite low patient volume
- Perceived lack of thoroughness in evaluations
In patients' words
"The staff is rude and seem to have other things to focus on rather than treating their patients well. The doctor I was seen by did a terrible job."
— Solv review of MedExpress Urgent Care, Westfield"Everyone was very caring and compasionate and made me feel comfortable. Thanks for the warm heated blankets. We both give you 5 stars."
— MerchantCircle review of Westfield Surgical Center, Allentown, PA"The doctors are always personable, knowledgeable and available. I delivered my daughter here and had such a fantastic experience with both the delivery staff as well as the pre and post care with the nurses."
— Review of Westfields Hospital & Clinic, New Richmond, WIMore clinics in Westfield
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