Baystate Pulmonary - Westfield
Pulmonology • Westfield, MA
Ratings by platform
- Vitals: 4.7 out of 5 stars (Dr. Denzil Reid) (N/A)
- CMS HCAHPS/Momentary Labs: 3 out of 5 stars (Baystate Noble Hospital) (499 patient surveys)
What patients say
Patients praise
- Staff responsiveness and helpfulness
- Doctor care (caring, thorough, attentive)
- High likelihood to recommend (doctors)
Common complaints
- Facility quietness (only 47% reported it was always quiet)
- Communication effectiveness (slightly below national average)
In patients' words
"This was my first visit with Dr. Reid and I would highly recommend him to anyone who needed his service. His staff was extremely helpful and made me feel very comfortable."
— WebMD / Vitals patient reviews for Dr. Denzil Reid"Very good doctor. I have no complaint about him I feel comfortable & trusting."
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