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Baystate Primary Care

Internal Medicine • Westfield, MA

★★☆☆☆1.9/528 reviews across 1 platform

Ratings by platform

  • Google (via BestProsInTown): 1.9/5 (28 reviews)

What patients say

Patients praise

  • High satisfaction with specific healthcare providers (e.g., Physician Assistants)
  • Effective communication from some doctors and nurses
  • General cleanliness of facilities

Common complaints

  • Long wait times for appointments
  • Perceived lack of responsiveness in care settings
  • Concerns regarding communication and timely updates

In patients' words

"I had my first appointment that I've waited for over a year at Baystate primary care. I saw Nicole Clemente who is a PA. She was phenomenal. It was worth a..."

— Yelp/MapQuest User Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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