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Sports Medicine in Westerville, OH - Orthopedic One

Sports Medicine • Westerville, OH

★★★☆☆3.0/51 review across 1 platforms

Ratings by platform

  • WebMD doctor profile: 2 ratings with 2 reviews (overall rating value not shown in snippet) (2 reviews)
  • Healthgrades: 3.0 / 5.0 (3 Star Rating) (1 review (snippet notes “Based on 1 review”))
  • Yelp (Orthopedic One-Westerville): Rating value not shown in provided snippet (Not shown in provided snippet)
  • MapQuest (links to Yelp): 3.0 (20 reviews shown on page; appears to mirror Yelp) (20 reviews (as shown on MapQuest snippet))

What patients say

Patients praise

  • Some reviewers describe respectful doctors and transparent treatment recommendations
  • Some reviewers report friendly staff and helpful communication
  • Some reviewers mention short wait times / good scheduling experience
  • Some reviewers praise specific clinicians/surgeries and overall care

Common complaints

  • Long waits and unprofessional/rude staff interactions
  • Inadequate communication about findings/treatment or perceived lack of addressing the main issue
  • Billing/insurance problems (overcharges, unexpected bills, sending to collections)
  • Overbilling/charges for braces and frustrations with financial staff

In patients' words

"“Scheduled my first appt to see a doctor about my knee. Despite filling out preregistration online, was asked to arrive 30 mins early. Sat in the office for well over and hour and never saw the doctor. Very rude and unapologetic staff…”"

— WebMD doctor profile (Orthopedic One in Westerville, OH) review dated Sep 18, 2023

"“I went to Ortho One with a bone spur and an X-ray. The doc did not address the bone spur… It would have been nice to hear that both a bone spur and a hairline needed the boot. Just not enough communication!”"

— WebMD doctor profile (Orthopedic One in Westerville, OH) review dated Jun 19, 2023

"“OVERCHARGE for services not friendly not willing to negotiate on bill and sent to collections within 6 months…”"

— BBB business profile (Orthopedic One) latest review excerpt

"“I suggest avoiding this office with any type of Orthopedic issues and find another Dr.”"

— vymaps.com review excerpt (Orthopedic ONE Westerville)

"“Excellent care every time! … Each has been respectful and transparent when they recommended a treatment plan.”"

— Healthgrades (Orthopedic ONE, Columbus, OH) review excerpt

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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