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Sports Medicine and Primary Care | Westerville Medical Campus

Sports Medicine • Westerville, OH

★★★★☆3.5/5167 reviews across 1 platforms

Ratings by platform

  • Aggregated review platforms (Google Maps, etc.): 2.8 to 3.5 out of 5 stars (varying by source/platform) (167 (aggregate))

What patients say

Patients praise

  • Appreciation for compassionate and attentive individual physicians (e.g., Dr. Ewald)
  • Effective and supportive imaging services in some cases
  • Efficient and professional care reported by some patients

Common complaints

  • Billing issues and billing department concerns
  • Unprofessional staff behavior and perceived rudeness
  • Poor communication and logistical errors (e.g., lost medical results, scheduling frustrations)
  • Dissatisfaction with emergency and urgent care response times/processes

In patients' words

"When I came back for my follow up appointment, they LOST my blood work and results! They then told me I have to come back in 4-6 weeks to get my blood re-drawn!! ... Completely unprofessional."

— Vymaps Review

"Dr. Ewald is hands-down the best family doctor I have ever had. I have been seeing him for the past 2 or 3 years, and every time I see him, he is always so kind and compassionate."

— Healthgrades Review

"I have also had multiple problems with their billing department not billing the insurance company and getting a big bill."

— BBB Business Profile Complaint

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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