Mount Carmel Medical Group Westerville
Geriatrics • Westerville, OH
Ratings by platform
- Mount Carmel Official Site: 4.9/5 stars across 289 ratings (specific providers) (289 ratings)
- Yelp: 1.0/5 stars (2 reviews)
- Mount Carmel Official Site (Maxtown location): 4.8/5 stars (147 ratings)
What patients say
Patients praise
- High satisfaction with specific physicians and nurse practitioners
- Polite and welcoming front desk staff
- Clean facilities
- Convenience of patient portal and online scheduling
Common complaints
- Concerns regarding insurance verification processes
- Complaints about medical decisions or lack of knowledge in specific cases
- Reports of long wait times
In patients' words
"Long wait times, but I love my physician. She is very thorough and personable. Have received excellent care and referrals. Office staff is helpful and friendly."
— Yelp/MapQuest review"I've been a patient here for over 3 years. The NP Angela Collins has been fantastic. They have a patient portal where you can schedule appointments, message your doctor, and see notes from your visits. The front desk staff is always very polite and welcoming and the office is always clean."
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