Endocrinology Specialists - Mount Carmel Health System
Endocrinology • Westerville, OH
Ratings by platform
- Birdeye/Google: 4.7/5 stars (237 reviews)
- U.S. News & World Report (Mount Carmel St. Ann's): 4.8/5 stars (149 reviews)
- RateMDs (Dr. John E. Paes): 3.8/5 stars (11 reviews)
What patients say
Patients praise
- Providers described as thorough, knowledgeable, and good listeners
- Staff praised for being helpful by some patients
- Effective treatment for conditions like diabetes and thyroid issues in many cases
- High general satisfaction ratings on several platforms
Common complaints
- Rudeness or unhelpfulness of administrative and office staff
- Difficulties with office policies and scheduling procedures
- Long wait times for appointments or at the office
- Disagreements regarding medical treatment plans, particularly regarding thyroid conditions
- Occasional clerical errors in patient charts
In patients' words
"The nurse practitioner I saw was very thorough and answered all of my questions I had."
— Google Review via Birdeye"Dr. Thorne (nee Parks) is wonderful, it is the office manager Gail who is ruining the practice... Everytime you are on the phone with her, she will make you feel like you are bothering her in some way or another."
— Vitals Review"I have NEVER had a bad experience with Dr. Krupko... I have found him to be very kind and courteous. He always makes time to talk to me."
— Vitals ReviewMore clinics in Westerville
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