Urgent Care at Westridge Health Center | University of Utah Health
Urgent Care • West Valley City, UT
Ratings by platform
- UrgentCareMap: 3.8/5 (81 reviews)
- BestProsInTown: Not explicitly provided (aggregated) (77 reviews)
- Yelp: Not explicitly provided (12 reviews)
What patients say
Patients praise
- Efficient and prompt service, with short wait times
- Friendly, professional, and attentive medical staff (nurses, PAs, NPs)
- Smooth patient flow, including ready-to-go prescriptions
- Personable providers who take time to listen to patients
Common complaints
- Billing complications and unexpected out-of-network charges
- Negative interactions with some staff, including reports of unprofessionalism and rudeness
- Patients feeling unheard or dismissed by medical providers
- Difficulties with lab procedures and communication
In patients' words
"I couldn't be more satisfied or pleased about the kind, efficient service I received."
— Patient testimonial (Julie Kristjanson) via MyHospitalNow"The lab nurse snapped and yelled at me. ‘Don’t tell me how to do my job!’ after I asked her to insert the needle at an angle..."
— Patient review via WebMD"They were playing loud music in the OR very unprofessional. The nurse didn't believe I was in pain..."
— Patient review via Solv HealthMore clinics in West Valley City
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