Health | U West Valley | University of Utah Health
Surgery • West Valley City, UT
Ratings by platform
- Birdeye (Redwood Health Center): 4 out of 5 stars (604 reviews)
- BestProsInTown (Westridge Urgent Care): generally positive (77 reviews)
What patients say
Patients praise
- attentive, professional, and friendly nursing and medical staff
- efficient, prompt, and convenient service in urgent care settings
- doctors described as personable and good listeners
Common complaints
- billing issues and unexpected out-of-network charges
- occasional reports of rude or dismissive staff behavior
- administrative delays including long check-in or wait times
In patients' words
"Many patients have praised the attentive nurses and personable doctors who listen carefully and provide helpful treatment recommendations."
— BestProsInTown"After the visit, I received a $20.00 copay charge, claiming without any specifics that this visit included 'discussion' of elements not covered by the annual visit."
— BBB (General U of U Health system complaint)More clinics in West Valley City
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