West Valley Clinic - OB/GYN - Intermountain Health
Obstetrics and Gynecology • West Valley City, UT
Ratings by platform
- Intermountain Health (Dr. Felicia R. Katz): 4.9 out of 5 (182 ratings) (30 reviews)
- Intermountain Health (Dr. Andrea N. Smith): 4.8 out of 5 (134 ratings) (18 reviews)
- Intermountain Health (Dr. Kristen H. Lilja): 5.0 out of 5 (91 ratings) (17 reviews)
What patients say
Patients praise
- Kind, compassionate, and attentive bedside manner
- Thorough explanations of medical conditions and procedures
- Ability to make patients feel heard and comfortable during uncomfortable procedures
- Knowledgeable and professional care teams
- Multilingual support (Spanish)
Common complaints
- Long wait times (over 2 hours)
- Poor follow-through on test results and communication
- Concerns regarding lack of informed consent for procedures
- Unprofessional front-desk behavior
- Difficulty in rescheduling urgent appointments
In patients' words
"I would highly recommend Dr. Katz to anyone looking for a knowledgeable and empathetic OB-GYN who prioritizes patient comfort and thorough care."
— Intermountain Health Patient Review"I really appreciate that she listens and was very down to earth and willing to help me. It was such a relief that she wasn't judgemental."
— Intermountain Health Patient Review"I had the worst doctors visit experience I have ever had... I waited over 2 hours to be seen... I was never contacted [regarding test results]."
— LocalityBiz Patient Review"Love Dr. Lilja, she is the best, she makes me feel safe and cared for."
— Intermountain Health Patient ReviewMore clinics in West Valley City
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