Fairbourne Station - West Valley - Granger Medical Clinic
Family Medicine • West Valley City, UT
Ratings by platform
- Birdeye: 4.4/5 stars (4,931 reviews)
- Facebook: 34% recommend (6 reviews)
- Solv Health: 3.0 (wait time), 1.7 (quality of care), 1.0 (bedside manner), 1.3 (staff friendliness), 2.5 (cleanliness)
What patients say
Patients praise
- accessibility of urgent care services
- convenience of on-site pharmacy services
- some patients report smooth, pleasant, and professional experiences
Common complaints
- poor customer service, particularly from reception staff
- long wait times and difficulty getting appointments by phone
- dismissive or rude bedside manner from some physicians
- billing disputes and concerns about unexpected charges
- lack of transparency in billing practices
In patients' words
"The ladies at the front desk are almost not helpful. Try to make an appointment on the phone if and when they answer you will be put on hold indefinitely."
— Birdeye review"Granger's medical services have been acceptable. However, their billing practices are borderline fraudulent."
— BBB Business Profile review"Everything went smoothly. From check-in to lab work. Personal, pleasant, nice looking and knowledgeable. Quite the combination."
— Granger Medical Clinic website testimonialMore clinics in West Valley City
West Valley Clinic - Family Medicine - Intermountain Health
Patients praise: Professional and caring individual medical staff · Convenient location and generally timely service for some patients.
Orthopedic Surgery in West Valley City, UT - Intermountain Health
Patients praise: Physicians and physical therapists noted for thorough explanations, kindness, and genuine care · Effective and professional treatment solutions reported by many patients.
Family Medicine in West Valley City, UT | West Valley Clinic
Patients praise: Knowledgeable and understanding providers · Attentive and friendly nursing staff.
Gynecology in West Valley City, UT - Intermountain Health
Patients praise: High patient satisfaction scores for individual Intermountain Health providers · Compassionate, attentive, and empathetic bedside manner reported by patients.
Physical Therapy in West Valley City, UT - ProviderMatch
Patients praise: Knowledgeable and professional physical therapists · Compassionate and personalized care.
Comparing your options?
Browse other Family Medicine clinics, or filter by state and specialty to compare patient ratings.