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Care Station Medical Group

Primary Care • West Orange, NJ

★★★★★4.8/5229 reviews across 4 platforms

Ratings by platform

  • Optum/Healthgrades: 4.9/5 (76 reviews)
  • Healthgrades: 4.7/5 (39 reviews)
  • Healthgrades: 5.0/5 (12 reviews)
  • Tebra: 4.8/5 (102 reviews)

What patients say

Patients praise

  • Compassionate and attentive care
  • Professionalism and deep medical knowledge
  • Effective communication and listening skills
  • Efficient office staff and environment

Common complaints

  • Dismissive or rude bedside manner
  • Long wait times and scheduling issues
  • Poor responsiveness of phone systems/reception staff
  • Concerns regarding medical judgment and thoroughness

In patients' words

"Dr. Mattoo is a fantastic doctor who really takes the time to listen to her patients and their concerns."

— Optum patient review

"Dr. Gialanella always goes above and beyond for his patients. He’s timely, professional, has a great sense of humor, and always has the solutions to my problems."

— LocalityBiz patient review

"I wish I could give zero stars. HORRIBLE DOCTOR. RUN. He refused to give my mother a CT scan when she complained about always feeling full..."

— LocalityBiz patient review regarding Dr. Jon Green

"Kelly the receptionist is very rude... but because of the unprofessional conduct and disorganization of the staff, I will be taking my children else where."

— Chamber of Commerce review regarding Optum Pediatrics

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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