Primary Care in New Jersey - RWJBarnabas Health
Primary Care • West Orange, NJ
Ratings by platform
- Birdeye (Cooperman Barnabas Medical Center): 4.0 out of 5 stars (271 reviews)
- Facebook (RWJBarnabas Health Medical Group): 54% recommendation rate (7 reviews)
What patients say
Patients praise
- Clean and welcoming facilities
- Some reports of compassionate and professional clinical staff
- Effective surgical and specialized care experiences
Common complaints
- Poor staff communication and responsiveness
- Long wait times for appointments and in-office visits
- Concerns regarding medical care quality and diagnostic thoroughness
- Billing and administrative disputes
- Unprofessional staff interactions
In patients' words
"Office always packed. He refused to see me knowing that I needed a prescription for a Home Healthcare Worker. Very unprofessional Embarrassed me in office in front of other patients."
— Better Business Bureau Complaint"I would give them ZERO stars if I could. The billing is the worst. My account went into collection for a bill that was paid on the first bill I received."
— LocalityBiz User Review"Neglect of patients is the biggest issue. Some nurses and doctors should never have gone into this field. This job takes skill and compassion, the hospital staff have neither."
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