Our West Orange Surgery Center Location
Surgery Center • West Orange, NJ
Ratings by platform
- Birdeye (Gregori Surgery Center): 4.8/5 (560 reviews (aggregated))
- WebMD (Northfield Surgical Center): Not explicitly summarized as a star rating; sentiment is mixed (87 reviews)
What patients say
Patients praise
- Friendly, professional, and attentive medical and front-office staff
- Clean and well-organized facilities
- Efficient and smooth check-in processes
- Positive outcomes and effective communication from surgical teams
Common complaints
- Concerns regarding organizational efficiency and appointment delays
- Reports of poor communication or being left unattended in a cold/uncomfortable environment
- Isolated severe incidents regarding anesthesia awareness
In patients' words
"I had an amazing experience at the Gregori Surgery Center. The check-in process was smooth, but most importantly the staff was above and beyond."
— Birdeye (Gregori Surgery Center)"I was delayed for multiple hours, which was especially difficult given the strict prep required... organizationally, this facility needs significant improvement."
— WebMD (Northfield Surgical Center)"The office staff is exceptionally caring, friendly, and professional. From the moment you walk in, you’re greeted with a warm smile that makes you feel welcomed and comfortable."
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