West Orange Office - New Jersey Orthopaedic Institute (NJOI)
Orthopedics • West Orange, NJ
Ratings by platform
- Facebook: 96% recommendation rate (53 reviews)
- Yahoo Local: 1.0 out of 5 stars (aggregate)
What patients say
Patients praise
- Professional and knowledgeable doctors
- Friendly and welcoming office staff in some instances
- Successful medical outcomes and pain relief reported
Common complaints
- Poor administrative follow-up on insurance authorizations
- Lack of proactive communication regarding test results/treatment status
- Perceived unresponsiveness of non-physician staff
In patients' words
"The entire staff is super nice, patient, and welcoming. The results are beyond perfect. The pain level is zero."
— New Jersey Orthopaedic Institute Website Testimonial"Doctors are great, the rest of the staff atrocious. I had knee pain and the doctor prescribed a course of 3 injections that needed approval from my healthcare. After 8 weeks of nothing, I tried..."
— Yahoo Local User ReviewMore clinics in West Orange
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