RWJBarnabas Health
Oncology • West New York, NJ
Ratings by platform
- Facebook (RWJBarnabas Health Medical Group): 54% recommend (7 reviews)
- Birdeye (Rutgers Cancer Institute, RWJBarnabas Health, Division of Surgical Oncology & Hepatopancreatobiliary Surgery): 5.0/5 (2 reviews)
- RWJBarnabas Health (patient quotes / stories)
What patients say
Patients praise
- Compassionate, professional oncology care and encouragement during treatment
- Support and guidance from oncology teams (e.g., nurse navigators/registration staff)
- Feeling respected, safe, and cared for during cancer center visits
Common complaints
- Reported delays/operational issues (e.g., long scan-result times, lack of supervision, staff not helping)
- Perceived treatment/administration problems (e.g., failure to contact insurance/approval for cancer treatment)
- Billing/complaint handling issues (apparent billing misunderstandings and patient experience responsiveness concerns)
- General customer complaints about respect, waiting time, and staff responsiveness in RWJBarnabas-related contexts
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