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John Theurer Cancer Center

Oncology • West New York, NJ

★★★★☆3.6/5386 reviews across 2 platforms

Ratings by platform

  • Birdeye (John Theurer Cancer Center): 3.6/5 (158 reviews)
  • Facebook (John Theurer Cancer Center): 96% recommend (228 reviews)

What patients say

Patients praise

  • Highly regarded clinicians and medical specialists
  • Compassionate and professional nursing staff noted in specific departments
  • Advanced clinical reputation of the John Theurer Cancer Center
  • Positive surgical outcomes reported by some patients

Common complaints

  • Billing and insurance coordination issues
  • Difficulties scheduling or rescheduling appointments
  • Reports of long wait times for procedures and results
  • Inconsistent patient care experiences, particularly in observation or nursing units
  • Poor communication regarding treatment planning

In patients' words

"Patients consistently praise Hackensack Meridian Cancer Care for compassionate, knowledgeable, and thorough clinicians and supportive staff."

— Ratings.MD

"6 plus hours for a result on a cat scan!!!!! We have to do better... Nasty people and no help to my daughter..."

— Birdeye (John Theurer Cancer Center Review)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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