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Cancer Care In New Jersey - Hackensack Meridian Health

OncologyWest New York, NJ

★★★★★4.9/57,590 reviews across 2 platforms

Ratings by platform

  • Ratings.MD (Hackensack Meridian Cancer Care): 4.9 out of 5 (verified patient experience surveys) (7,432 verified ratings)
  • Birdeye (John Theurer Cancer Center): 3.6 out of 5 (158 reviews)
  • Facebook (John Theurer Cancer Center): 96% recommend (228 reviews)

What patients say

Patients praise

  • Highly regarded clinicians and medical specialists
  • Compassionate and professional nursing staff noted in specific departments
  • Advanced clinical reputation of the John Theurer Cancer Center
  • Positive surgical outcomes reported by some patients

Common complaints

  • Billing and insurance coordination issues
  • Difficulties scheduling or rescheduling appointments
  • Reports of long wait times for procedures and results
  • Inconsistent patient care experiences, particularly in observation or nursing units
  • Poor communication regarding treatment planning

In patients' words

"Patients consistently praise Hackensack Meridian Cancer Care for compassionate, knowledgeable, and thorough clinicians and supportive staff."

Ratings.MD

"6 plus hours for a result on a cat scan!!!!! We have to do better... Nasty people and no help to my daughter..."

Birdeye (John Theurer Cancer Center Review)

"Good luck trying to get in touch with them. Also, they love to cancel appointments and force a reschedule for months later."

Birdeye (Hackensack Meridian Health Medical Group)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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