New York Oncology Hematology
Hematology • West New York, NJ
Ratings by platform
- rater8: 4.92/5 (5,300+ reviews)
What patients say
Patients praise
- Professional, pleasant, and kind staff and clinicians
- Thorough and clear explanations of medical conditions and treatment plans
- Empathetic and compassionate care from many providers
- Efficient and comfortable patient experience for many individuals
- Knowledgeable medical personnel
Common complaints
- Appointment scheduling issues, including no-shows or lack of communication
- Concerns regarding bedside manner, perceived coldness, or lack of empathy from some providers
- Dissatisfaction with treatment prognosis discussions
- Complaints about administrative processes and lack of accessible complaint mechanisms
In patients' words
"Lena Capovani is incredibly professional and genuinely nice. She made me feel comfortable, listened carefully, and explained everything clearly. A great experience overall."
— Google/Birdeye review (via LocalityBiz)"Kristen is just Amazing.. very knowledgeable, empathetic and understanding. she is never condescending. I feel she actually listens to my concerns and addresses them well with logical and rational responses."
— LocalityBiz user reviewMore clinics in West New York
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