North Hudson Community Action Corporation Health Center

Patients praise

• Convenience of having laboratory and pharmacy on-site
• Provision of sliding scale fees based on income and ability to pay
• Availability of a wide range of services (pediatrics, dental, women's health) in one location
• Interdisciplinary care teams and patient-centered approach as stated in organization mission

Common complaints

• Extremely long wait times for appointments and walk-ins
• Difficulty reaching the center by phone or having calls answered promptly
• Perceived unprofessionalism or rudeness from some staff members
• Concerns regarding billing processes and unexpected costs
• Lack of effective communication or coordination between departments