Health Centers - North Hudson Community Action Corporation
Family Medicine • West New York, NJ
Ratings by platform
- Vitals: 3.8/5 (Vitals)
- Rehab.com / Magicpin: 3.6/5 (691 (Aggregate))
What patients say
Patients praise
- Convenience of having laboratory and pharmacy on-site
- Provision of sliding scale fees based on income and ability to pay
- Availability of a wide range of services (pediatrics, dental, women's health) in one location
- Interdisciplinary care teams and patient-centered approach as stated in organization mission
Common complaints
- Extremely long wait times for appointments and walk-ins
- Difficulty reaching the center by phone or having calls answered promptly
- Perceived unprofessionalism or rudeness from some staff members
- Concerns regarding billing processes and unexpected costs
- Lack of effective communication or coordination between departments
In patients' words
"I waited 1 hour just to be seen after being on time to my appointment. Staff is dismissive, will not come back here."
— Local Guide World Review"Honestly, whether you have insurance or not, you will equally go through a massive wait time. They do accept walk-ins and most of the time they will try to fit you in. If you want to make an appointment you will need to arrive to the location. You can try calling but they NEVER answer the phone."
— Local Guide World Review"It takes a lot for me to leave a negative review. However, a wait time over 2 hours with a scheduled appointment from a month ago is absurd!!!! This clinic must do better!!"
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