Premier Orthopaedics and Sports Medicine Associates
Sports Medicine • West Chester, PA
Ratings by platform
- Apple Maps: 1.8/5 (38 reviews)
- Yelp (41 reviews)
- Vitals (1 review)
What patients say
Patients praise
- High satisfaction with surgical outcomes for some patients
- Physicians perceived as knowledgeable and attentive by some reviewers
- Timely appointments noted by some patients
Common complaints
- Difficult to reach by phone/poor customer service communication
- Long wait times for appointments
- Reports of rude or unprofessional front desk staff
- Rushed appointments or feeling unheard by certain physicians
In patients' words
"We each had different doctors from this office. We both had outstanding results from our surgeries. The doctors listen & care about thei..."
— Apple Maps/MapQuest review"Doctors are great. Office deserves a zero. Can never reach a live person. Went somewhere else after one visit."
— Yelp review"Absolutely the worst practice I have ever had to deal with! Incompetent Dr. Monaco who brushed off any care and impossible to speak with anyone at their office..."
— WebMD reviewMore clinics in West Chester
Premier Orthopaedics
Patients praise: Excellent orthopedic doctor bedside manner and communication (Dr. John Benner) · Successful surgery outcomes and patients expressing trust/confidence (Dr. Benner; Premier Orthopaedics MapQuest comments).
Optimum Physical Therapy Associates
Patients praise: Knowledgeable, skilled, and professional staff · Personalized, effective treatment plans.
West Chester Cardiology
Patients praise: Physicians and medical staff are frequently praised as excellent, professional, and thorough · Patients feel heard and well cared for during appointments.
Ivy Rehab
Patients praise: Highly skilled and professional clinicians · Personalized treatment plans and thorough explanations.
Main Line HealthCare Family Medicine
Patients praise: high patient satisfaction with specific physicians, particularly Dr. Dabundo and Dr. Keeler · doctors described as knowledgeable, patient, thorough, and genuinely caring.
Foot & Ankle Center of Chester County
Patients praise: Friendly, professional, and helpful office staff · Compassionate, gentle, and knowledgeable care from providers, particularly Dr. Timothy Chen.
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