Premier Orthopaedics in West Chester - Penn Medicine
Sports Medicine • West Chester, PA
Ratings by platform
- Apple Maps: 1.8/5 (38 reviews)
- Yelp: Not specified (41 reviews total) (41 reviews)
- Vitals: Not specified (1 review)
What patients say
Patients praise
- High satisfaction with surgical outcomes for some patients
- Physicians perceived as knowledgeable and attentive by some reviewers
- Timely appointments noted by some patients
Common complaints
- Difficult to reach by phone/poor customer service communication
- Long wait times for appointments
- Reports of rude or unprofessional front desk staff
- Rushed appointments or feeling unheard by certain physicians
In patients' words
"We each had different doctors from this office. We both had outstanding results from our surgeries. The doctors listen & care about thei..."
— Apple Maps/MapQuest review"Doctors are great. Office deserves a zero. Can never reach a live person. Went somewhere else after one visit."
— Yelp review"Absolutely the worst practice I have ever had to deal with! Incompetent Dr. Monaco who brushed off any care and impossible to speak with anyone at their office..."
— WebMD reviewMore clinics in West Chester
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