Main Line HealthCare Family Medicine in West Chester
Primary Care • West Chester, PA
Ratings by platform
- Main Line Health Official Provider Profiles: 4.9/5 stars for individual providers within the practice (e.g., Dr. Duplass, Dr. Keeler) (hundreds of ratings per provider (e.g., 359 for Dr. Duplass, 286 for Dr. Keeler))
What patients say
Patients praise
- high patient satisfaction with specific physicians, particularly Dr. Dabundo and Dr. Keeler
- doctors described as knowledgeable, patient, thorough, and genuinely caring
- efficient and professional medical care for many long-term patients
- some patients are willing to travel significant distances to receive care from the practice
Common complaints
- reports of rude or unhelpful front desk and nursing staff
- complaints regarding poor communication, particularly in following up on test results and prescriptions
- some patients reported long wait times or being handled dismissively during urgent health situations
In patients' words
"We have been more than impressed with Dr. Dabundo. He has exceeded our expectations! We could not hand pick a better doctor! He is knowledgeable, patient, thorough and genuinely caring."
— Patient review on LocalityBiz/Loc8NearMe"The front desk staff and nurses not so much. Delayed my treatment of covid for 24 hours... The staff has been downright rude on several occasions, and now when I really needed help, I was handled like cattle."
— Patient review on LocalityBizMore clinics in West Chester
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