CVCH: Home
Primary Care • Wenatchee, WA
Ratings by platform
- Birdeye (Google aggregated): 4.2 / 5 (61)
- Yelp: 3.0 / 5 (11)
What patients say
Patients praise
- Friendly and caring nursing and support staff
- Efficient pharmacy services, noted as accommodating and helpful
- Some providers praised for listening and being compassionate
- Positive experiences with specific procedures like dental extractions
Common complaints
- Long wait times for appointments and in the office
- Perceived dismissiveness or lack of listening from some providers
- Frustration with strict office policies (e.g., late arrival policy)
- Concerns regarding quality of care and misdiagnosis in specific cases
- Reports of staff appearing rude or burnt out
In patients' words
"The nursing staff... Everybody was... and caring. I am definitely coming back here... Dr Adams is a wonderful doctor. She actually listens to me."
— a-better-place.com review"The visit, expected to provide relief and answers, instead became a source of further frustration. Christina's interaction with Dr. Hopkins was brief and, in her view, dismissively handled."
— YourSourceOne News"Most patients are using the state poor people's insurance such as Apple care and you get what you pay for. Many staff are rude & seem burnt out."
— Yelp review via MapQuestMore clinics in Wenatchee
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