Pediatric Services | Primary Care for Children - Confluence Health
Pediatrics • Wenatchee, WA
Ratings by platform
- Healthgrades (Dr. Katherine Joslin): 5.0 out of 5 stars (1 review)
- WebMD (Dr. Ellen Mateo): 4.0 out of 5 stars (3 ratings)
- Birdeye (Wenatchee Valley Hospital & Clinics): 3.2 out of 5 stars (119 reviews)
What patients say
Patients praise
- Some individual providers are rated highly for being calm, friendly, and non-patronizing
- Hospital facilities rated slightly above national averages for patient experience metrics
Common complaints
- Billing practices, including issues with charity care refunds and unexpected charges
- Concerns regarding communication and staff responsiveness
- Frustration with appointment scheduling and cancellations
- Perception of a business-oriented approach over personalized care
In patients' words
"Dr. Joslin has been my daughter's doctor since she was born... Dr. Joslin has always been calm and friendly, and answered every silly/crazy question that new parents can have."
— Healthgrades patient review"If I could rate lower I would. It's just a money making business, not a health care. I have had so many problems with them."
— Top-Rated.Online review of Confluence Health clinicMore clinics in Wenatchee
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