Internal Medicine Services | Confluence Health
Internal Medicine • Wenatchee, WA
Ratings by platform
- WebMD (Dr. David Daniel): 4.5/5 (3 ratings) (3)
- Healthgrades (Dr. Samuel Ortiz): 5/5 (6)
- Birdeye (Dermatology clinic): 1.6/5 (10)
- CMS HCAHPS (Hospital overall): 4/5 (394)
What patients say
Patients praise
- high ratings for specific individual physicians
- strong performance in nurse communication compared to national averages
- generally clean hospital facilities
- professional and caring conduct noted by some patients for specific specialists
Common complaints
- billing transparency issues and failure to provide required charity care refunds
- perceived lack of patient-centered care and feeling ignored by providers
- long wait times and difficulty scheduling appointments
- perceived systemic business-first approach rather than clinical focus
- concerns over leadership and communication within the health system
In patients' words
"If I could rate lower I would. It's just a money making business, not a health care. ... The Drs write different things than what they say. They don't listen to you."
— Top-Rated.Online user review"Great dr. Hard to find one these days. Got things done promptly. ... He is an exceptional doctor, very satisfied with all of his Diagnostics."
— Healthgrades patient review (Dr. Samuel Ortiz)"The front desk staff and nurses are great. I have gone twice and seen two different doctors from there and each visit was disappointing. Each doctor seemed to be in a rush and were quite frankly rude to me when I would ask questions."
— Birdeye patient reviewMore clinics in Wenatchee
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