Outer Cape Health Services - Wellfleet Health Center
Primary Care • Wellfleet, MA
Ratings by platform
- Birdeye (Google/Other): 4.2 out of 5 stars (aggregate) (198 reviews)
- Testosterone Therapy (Clinic portal): 3.8 out of 5 stars (28 reviews)
- Yelp (Pharmacy): 4.4 out of 5 stars (10 reviews)
What patients say
Patients praise
- High-quality care from specific providers when seen in person
- Professionalism and efficiency reported by some patients
- Pharmacy staff going above and beyond to reduce medication costs
- Cleanliness and effective treatments
Common complaints
- Difficulty reaching staff by phone
- Canceled appointments and scheduling challenges
- Delays in processing specialist referrals
- Perceived lack of compassion in urgent situations
- Staff professionalism/rudeness in the pharmacy department
In patients' words
"The lack of compassion or even slightest effort to help in any way reflects horribly on this practice that I had really respected over many years."
— Wanderlog User Review"Interviews with Jefferson and five other patients at OCHS revealed a few common themes: appointments that are canceled at the last minute, referrals to specialists that languish, and extreme difficulty getting answers over the phone."
— The Provincetown Independent"Dr. Fader contacted my EP team in Boston and we all developed a plan to follow. Dr. Fader phoned my a week later to check in on me. He has frequently called me on a weekend to discuss test results and my overall health. He is an amazing doctor."
— Birdeye Review by Larry B.More clinics in Wellfleet
Outer Cape Health Services – Wellfleet - C3
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