Outer Cape Health Services Addiction Program in Wellfleet, MA
Behavioral Health • Wellfleet, MA
Ratings by platform
- Recovery.com/Wanderlog: 3.7/5 (31 reviews)
- Birdeye: 4.2/5 (198 reviews (across locations))
What patients say
Patients praise
- Professional and competent medical staff
- Helpful and compassionate care for urgent needs
- Clean and well-maintained facility
- Valuable community-based recovery resources
Common complaints
- Difficulty reaching staff by phone
- Canceled appointments and long waits for appointments/referrals
- Potential issues with administrative or management practices leading to turnover
- Some reports of rude or unhelpful staff interactions
In patients' words
"Interviews with... patients at OCHS revealed a few common themes: appointments that are canceled at the last minute, referrals to specialists that languish, and extreme difficulty getting answers over the phone."
— The Provincetown Independent"The facility was described as immaculately clean and efficiently run, providing professional and effective treatment for various medical issues. Patients highlighted the kindness, care, and competence of the doctors and nurses..."
— Wanderlog"So, my husband went to Outer Cape in Wellfleet last week and said " something has changed, they are so rude and unhelpful it's amazing"."
— YelpMore clinics in Wellfleet
Outer Cape Health Services - Wellfleet Health Center
Patients praise: High-quality care from specific providers when seen in person · Professionalism and efficiency reported by some patients.
Outer Cape Health Services – Wellfleet - C3
Patients praise: High-quality medical care from doctors and staff when seen in person · Prompt and accessible care for some patients.
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