Outer Cape Health Services – Wellfleet - C3
Occupational Health • Wellfleet, MA
Ratings by platform
- Birdeye/Google: 4.2/5 stars (based on 198 reviews across combined locations) (198 total reviews (Birdeye/Google aggregated))
- MapQuest (Yelp feed): 3.5/5 stars (33 reviews)
What patients say
Patients praise
- High-quality medical care from doctors and staff when seen in person
- Prompt and accessible care for some patients
- Clean, friendly environment reported by visitors
- Effective treatment and compassionate service noted by some patients
Common complaints
- Difficulty reaching the center by phone
- Last-minute appointment cancellations
- Languishing referrals to specialists
- Lack of walk-in availability and perceived lack of compassion from reception staff
- Long wait times for appointments and while on hold
In patients' words
"Interviews with Jefferson and five other patients at OCHS revealed a few common themes: appointments that are canceled at the last minute, referrals to specialists that languish, and extreme difficulty getting answers over the phone."
— The Provincetown Independent"Great doctors, fantastic staff. I'm always able to get a primary care appointment when I need one. Highly recommended!"
— Yelp"The lack of compassion or even slightest effort to help in any way reflects horribly on this practice that I had really respected over many years."
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