Outer Cape Health Services
Primary Care • Wellfleet, MA
What patients say
Patients praise
- high quality of care from individual physicians and medical staff
- clean and professional facilities
- positive experiences with routine services like flu shots or minor care when accessed successfully
- convenient for minor urgent care needs when available
Common complaints
- difficulty reaching staff by phone and long hold times
- canceled or difficult-to-schedule appointments
- inefficient or delayed referral processes
- reports of uncompassionate or dismissive staff interactions
- administrative disorganization
In patients' words
"Interviews with Jefferson and five other patients at OCHS revealed a few common themes: appointments that are canceled at the last minute, referrals to specialists that languish, and extreme difficulty getting answers over the phone."
— The Provincetown IndependentMore clinics in Wellfleet
Wellfleet Health Center
Patients praise: High-quality care from specific providers when seen in person · Professionalism and efficiency reported by some patients.
Outer Cape Health Services Addiction Program
Patients praise: Professional and competent medical staff · Helpful and compassionate care for urgent needs.
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