Outer Cape Health Services – Wellfleet - C3
Primary Care • Wellfleet, MA
Ratings by platform
- Birdeye (Aggregate): 4.2/5 (198)
- Birdeye (Harwich Port location): 3.7/5 (168)
What patients say
Patients praise
- high quality of care from individual physicians and medical staff
- clean and professional facilities
- positive experiences with routine services like flu shots or minor care when accessed successfully
- convenient for minor urgent care needs when available
Common complaints
- difficulty reaching staff by phone and long hold times
- canceled or difficult-to-schedule appointments
- inefficient or delayed referral processes
- reports of uncompassionate or dismissive staff interactions
- administrative disorganization
In patients' words
"Interviews with Jefferson and five other patients at OCHS revealed a few common themes: appointments that are canceled at the last minute, referrals to specialists that languish, and extreme difficulty getting answers over the phone."
— The Provincetown Independent"A big thanks to my Dr. Paul Fader. A week ago I went to Outer Cape due to AFIB. The staff and the doctor were most helpful... He has frequently called me on a weekend to discuss test results and my overall health. He is an amazing doctor."
— Birdeye review (Larry B.)More clinics in Wellfleet
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