Shields MRI at Wellesley
Radiology and Imaging • Wellesley, MA
Ratings by platform
- Yahoo Local: 3.5/5 (12 reviews)
What patients say
Patients praise
- Kind, professional, and comforting technical staff
- Painless and efficient scheduling process
- Clean and bright facility environment
- Good patient care and attempts to make patients comfortable during procedures
Common complaints
- Difficulty with billing and overpayment issues
- Lack of direct communication/access to local facility staff via phone
- Poor customer service and rigid appointment check-in policies
- Concerns regarding medical procedures (e.g., IV complications)
- Difficulties with facility signage and parking navigation
In patients' words
"Excellent experience with my first-ever MRI... My only small complaint was that signage for the facility and its parking area was hard to spot."
— LocalityBiz"I had an appointment for MRI at 5 PM at this facility... I was at the facility at 4:54 and they didn’t accept to visit me. They said I had to be there 20 minutes ahead... No respect for your time!"
— Yahoo Local/LocalityBiz"I had an excellent experience having my first ever MRI at the Wellesley Shields Health MRI office. Julia and Larry who conducted my MRI session were very kind, patient and professional."
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