Internal Medicine in Wellesley, MA - Primary Care
Internal Medicine • Wellesley, MA
Ratings by platform
- Mass General Brigham Doctor Profiles: 4.9/5 (100 reviews)
- Birdeye / RateMDs: 4.9/5 (20 reviews)
- Healthgrades / Vitals / WebMD: 5.0/5 (2 reviews)
What patients say
Patients praise
- High patient trust and long-term relationships (some spanning decades)
- Perception of physicians as knowledgeable, thorough, and professional
- Timely responsiveness to inquiries and medical concerns (specifically in concierge settings)
- Compassionate and empathetic care from specific providers
- Ease of scheduling and patient portal accessibility for established patients
Common complaints
- Disappointment with transition to concierge/subscription-based practice models
- Accessibility issues, particularly for patients not enrolled in concierge programs
- Perceived coldness or lack of compassion in initial intake or dismissive behavior
- Billing or financial barriers related to specialized medical services
- Staff/administrative issues, including responsiveness and scheduling challenges
In patients' words
"I used to have great respect for Dr. Bordiuk’s medical care, but since he transitioned to a concierge-only model, my experience has been very disappointing. Regular patients are no longer supported..."
— Birdeye review"I've never felt so disrespected and dismissed in a medical setting, even in the overworked and understaffed medical system that we have these days. My visit was a stunning disappointment."
— Vitals review"I wouldn't recommend Dr. Alan Glaser to anyone Concierge service, seriously? I am on a fixed income. I thought that doctors were sure to care about patients before money."
— RateMDs reviewMore clinics in Wellesley
Stephen Lazarou, MD
Patients praise: expert medical knowledge · professionalism.
Newton-Wellesley Hospital
Patients praise: Knowledgeable and thorough medical care · Active and empathetic listening skills.
Newton-Wellesley Hospital
Patients praise: Professional and knowledgeable medical and clinical staff · Clear communication and informative consultations.
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