Sports Medicine | Greater Boston
Sports Medicine • Wellesley, MA
Ratings by platform
- Mass General Brigham (Dr. Robert J. Nascimento): 4.9/5 stars (12-39 reviews (varies by platform))
- Advanced Sports Therapy (Birdeye): 5.0/5 stars (434 reviews)
- Train Boston Sports Center and Physical Therapy (Birdeye): 4.9/5 stars (92 reviews)
- Newton-Wellesley Orthopedic Walk-In (Birdeye): 3.5/5 stars (40 reviews)
- Dr. David Norton (WebMD/Vitals): 5.0/5 stars (2-4 reviews)
What patients say
Patients praise
- Professional and knowledgeable medical and clinical staff
- Clear communication and informative consultations
- Effective surgical outcomes and rehabilitation progress
- Convenience of walk-in services and timely access for some patients
- Compassionate, attentive, and patient-centered approach by many doctors and therapists
Common complaints
- Long wait times in clinics
- Dissatisfaction with communication or lack of transparency regarding appointment formats (e.g., unexpected telemedicine)
- Reports of dismissive staff or medical providers in specific encounters
- Instances of unhelpful or unprofessional administrative experiences
- Occasional personality clashes or perceived lack of warmth from some providers
In patients' words
"I've been a patient of Dr. Nascimento for the past two years and I've had two knee surgeries and he is nothing but the most professional and knowledgeable and I would trust him with anything or any one of my family members."
— Mass General Brigham patient review"Dr. Norton is kind, compassionate and patient. He really listens and addresses all my questions & concerns. He spends time with me and i never feel rushed."
— Dr. David Norton patient review (Vitals)"Waited in the waiting room for an hour, a PA came into the room and immediately said it was basically the funny bone nerve being bumped and she's fine. We tried several times to explain that she has a history of subluxations and it feels out of place and painful. She kept insisting it's not painful and said we could make an appointment with a doctor in two weeks if it's still bad."
— Newton-Wellesley Orthopedic Walk-In patient review"The lady on the phone did not tell me ahead of time that they only offer telemetry appointments, thus wasted time... Did not seem to care to explain or to provide quality customer care."
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