Hours and Locations - Newton-Wellesley Hospital
Radiology and Imaging • Wellesley, MA
Ratings by platform
- CMS HCAHPS (reported via Momentary Labs): 4 out of 5 stars (617 patient surveys)
- ObesityHelp: 4.625 out of 5 (61 reviews)
What patients say
Patients praise
- Effective and clear doctor communication
- Strong and compassionate nursing care
- Professional and thorough clinical staff
- Highly recommended by a majority of patients
Common complaints
- Poor hospital quietness at night
- Issues with cleanliness of facilities
- Slow staff responsiveness when requested
- Long wait times in emergency departments
In patients' words
"Every single person we had contact with was kind, thoughtful, and very accommodating to our situation. Our son is autistic and has developmental delays. He was treated with dignity and compassion and kindness every step of the way."
— Newton-Wellesley Hospital Patient Testimonial Page"Spent 2 hours waiting before even seen by triage nurse... Spent 7 hours total in waiting room before being admitted and then another hour before receiving stitches... 9 hours total."
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