Gastroenterology HealthCare Associates | Newton-Wellesley
Gastroenterology • Wellesley, MA
Ratings by platform
- Birdeye: 4.1 out of 5 stars (80 reviews)
- Yelp: 2.5 out of 5 stars (14 reviews)
What patients say
Patients praise
- Professional and thorough medical care provided by physicians (e.g., Dr. Curtis, Dr. Bailen)
- Compassionate and helpful nursing and front desk staff reported by some patients
- Effective communication and clear explanations of procedures and medications
- Success in resolving long-term digestive issues
Common complaints
- Difficulty reaching the office staff or getting timely return phone calls
- Occasional rude interactions with scheduling staff
- Issues with appointment management and communication regarding wait times
In patients' words
"I met with Dr. Curtis who ran more test and put me on a medication... He always returned my phone calls. We finally got the dosage right... I feel like I have gotten my life back."
— Birdeye Review"I've been seeing a doctor here for a couple of years. Same problems every time. You can't reach anyone in their office. If a staff member says they'll return your call, sometimes they do....and..."
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