Gastroenterology and Hepatology - Newton-Wellesley Hospital
Gastroenterology • Wellesley, MA
Ratings by platform
- Birdeye (Gastroenterology Healthcare Associates): 4.1 out of 5 stars (80 reviews)
- Vitals (Dr. Benjamin Levitzky): 4.4 out of 5 stars (21 ratings)
- Healthgrades (Dr. Benjamin Levitzky): 3.7 out of 5 stars (22 ratings)
- Newton-Wellesley Hospital (Pediatric Gastroenterology): 98 percent patient/family satisfaction rate
What patients say
Patients praise
- High satisfaction in pediatric gastroenterology and nutrition care
- Many patients report professional, knowledgeable, and caring doctors who explain conditions well
- Friendly and helpful nursing staff, especially during procedures like colonoscopies
Common complaints
- Poor administrative and front-office communication, including difficulty scheduling, unresponsive staff, and rude treatment
- Delays or lack of follow-up on test results and appointments
- Perceived lack of attentiveness or listening from some providers
In patients' words
"The scheduling staff here do not like to help anyone! They turn their voicemails on about an hour before it says they actually are closed."
— LocalityBiz reviewer"We are dedicated to providing a welcoming, caring experience for you and your child, and 98 percent of our patients and families report being completely satisfied with the care they received."
— Newton-Wellesley Hospital Official Website"All nursing staff were super friendly, made me feel at ease. Dr.... Wonderful, unassuming, respectful doctor."
— Healthgrades reviewerMore clinics in Wellesley
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